DO YOU HAVE A SYSTEM TO ACKNOWLEDGE EVERY REFERRAL RECEIVED TO
CREATE A STRONG FEELING OF APPRECIATION AND ENCOURAGE FUTURE REFERRALS?
Receiving a referral really is one of the best compliments we could ever receive. It is a testament to the service we provide and it is recognition for a job well done. When you receive a referral it is important for you to understand that the person who referred you feels great about it and it is genuinely happy to have sent business your way. However, if you do not acknowledge the person that sent you a referral, that great feeling they had will quickly be replaced with disappointment. It’s all about reciprocity, and if you don’t send an acknowledgement of some kind, you risk not only losing referral business, but that person’s respect as well.
In Module 4 of Database Gold we learn about the habit loop, as well as multiple ways to show your appreciation. We will teach you a simple acknowledgement system so that you will always be reminded to say, “Thank You.”
MODULE 4: RECEIVING REFERRALS
SECTION 1: ACKNOWLEDGE REFERRALS
SECTION 2: SHOW APPRECIATION
SECTION 3: BEING SYSTEMATIC